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Workplace Health, Safety and Compensation Commission Client Service Office Open for Business
Thursday, March 6, 2008


FOR IMMEDIATE RELEASE - March 6, 2008

St. John’s, NL – The Workplace Health, Safety and Compensation Commission (the Commission) has officially opened the doors of its Client Service Office (CSO).  The Commission launched the CSO, initially as a pilot project to help enhance service by facilitating timely resolutions on individual issues, identifying trends and recommending change or enhancement to the service it now provides. As with the pilot project, the office does not have authority to deal with decisions currently under or subject to appeal.  

The Commission is pleased to announce Ms. Deann Bussey as the Client Service Officer for the CSO.  “The Commission is enthusiastic about the commencement of its permanent Client Service Office,” said Leslie Galway, Chief Executive Officer for the Commission.  “Ms Bussey is bringing valuable social work, counselling and mediation experience to the new role of Client Service Officer.  The Commission is confident that Ms. Bussey and her office will effectively meet the needs of the Commission’s clients.”

Prior to her position at the Commission, Ms. Bussey worked with Health and Community Services, Victim Services and, most recently, Support Application and Mediation within the Department of Human Resources, Labour and Employment (Family Justice Services).  In these roles, she worked with clients and stakeholders to effect change and enhance service delivery.  Ms. Bussey began work as the Client Service Officer on March 5, 2008. For inquires about the Client Service Office, contact: 778-1166 or toll-free: 1-888-790-1444.

Serving over 16,000 employers and approximately 12,000 injured workers, the Commission is an employer-funded no fault insurance system that promotes safe and healthy workplaces, provides return-to-work programs and fair compensation to injured workers and their dependants. The Commission is committed to educating workers and employers about workplace injury and prevention, and to promoting a positive safety culture for the province of Newfoundland and Labrador. 


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