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Reporting a Workplace Incident/Injury


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What is a work injury?

A workplace injury is one that:

  • happens at work, on company property or on company business;
  • requires medical treatment; and
  • may or may not require time away from work.

We suggest you take the following actions to support your worker’s recovery and to ensure they receive workers’ compensation benefits, if needed, without delay.

  • When you are first notified of the injury, and are confident the worker has received the necessary care, collect details about the incident. Note what happened, where it happened and the names of people who saw the incident;
  • Advise your worker to tell their doctor this incident occurred at the workplace and to get copies of the appropriate paperwork: physician’s report (MD) or chiropractor’s report (8/10c) or physio report PR. Your injured worker will need to provide you with copies of these reports. The doctor will submit their copy of the form MD directly to WorkplaceNL;
  • You must complete an Employer’s Report of Injury – Form 7 through the connect online service, and submit this report to WorkplaceNL within three days of the injury to avoid a penalty;
  • Your worker is responsible for completing an injury report - worker's (6) and submitting it to WorkplaceNL as quickly as possible; and
  • When we receive your injury report - employer's (7) , the Injury report - worker's (6) and the physician's report MD, an intake adjudicator will review the claim to determine if your injured worker qualifies for compensation.

Please Note: Recurrences of previous workplace injuries are reported on the form 6 and form 7.

If the claim is accepted, the injured worker will receive written notification outlining any entitlement they may have to compensation benefits (wage-loss benefits) and other general information. If the claim is denied, the injured worker will receive written notification giving reasons for denial and outlining their right to appeal. Both you and your worker have the right to ask for an internal review of any decision.

If you have claim costs, you access your firm’s Claim Cost and Detailed Health Care Cost reports through WorkplaceNL’s online connect service under the Reports and Statistics menu option. These reports are available in PDF and CSV format. CSV files can be used with any spreadsheet program such as Microsoft Excel. Your PRIME Audit Report and PRIME Schedules are also available through this service. 

If you do not have a connect account self-register for this online service today. If your organization has a connect account, contact your Firm Administrator to get access. 

Don’t know if your organization has a connect account? Call 1-800-563-9000 to consult with an Information Officer. They can also provide assistance with the connect self-registration process.